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Emergencies & Non-Emergency Out Of Hours Appointments

Whatever the day or time, if you or someone you are with experiences severe chest pain, loss of blood, suspected stroke or suspected broken bones, go to your nearest accident and emergency department or call 999.


Emergencies during surgery hours:


If you need urgent medical advice during surgery hours, phone the surgery on 01684 572323 chosing Option 1 on the menu. Please be prepared to give some information to the receptionist. 



The surgery is closed to emergencies between 6.30pm and 8.00am Monday to Friday, weekends and bank holidays.

Emergencies when the surgery is closed:


Emergency Out of Hours Service: Telephone 111


Out of Hours Service will assess the problem and take appropriate action. You might be asked to attend the out-of-hours clinic, receive a home visit or they may advise you to attend the nearest A&E (accident and emergency).   


Type Text Talk for Deaf or Hard-of-Hearing People:


The 111 service is also available via typetalk on number 18001 111


Non-Emergency appointments when the surgery is closed:


Call 01905 789061 - line open weekdays 6.30 - 8.00pm and weekends 8.00am - 12.00pm


In addition to the practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.  GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will help you to find a convenient appointment. Alternatively you can now call a dedicated number direct to book an appointment 01905 789061. This line is open weekdays 6.30 - 8pm and weekends 8.00am - 12pm.





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